For information about shipping and order status, please take a moment to review our Frequently Asked Questions. We have compiled common queries to provide you with quick answers.

If you still require assistance, we are here to help! Feel free to reach out to our support team via email at [email protected]. We strive to respond to all inquiries within 48 hours.

You can also contact us by phone:

US Phone: +1 469 373-2066

UK Phone: +44 127 3807722

Please note that during busy periods, our phone lines may experience high call volumes. If you are unable to reach us by phone, we recommend sending an email for a prompt response.

We value your satisfaction and look forward to assisting you with any questions or concerns you may have regarding shipping or your order status.

    During these busy days, we are receiving a lot more emails than usual. As such we request that you allow 2-3 days for us to get back to your initial email inquiry.

    Note that we operate on a first-in first-out policy as well as a priority response system. This means that you should only send 1 email enquiry. Sending a follow up a day or so later will actually send your email to the back of the queue, which neither of us want to happen!

    Thank you!