What is a paint by numbers kit?
A paint by numbers kit is a creative activity kit that includes a pre-drawn canvas with outlines of a picture divided into various numbered sections. Each number corresponds to a particular color of paint. The kit typically includes a set of paints, brushes, and instructions.
The concept behind Paint by Numbers is to simplify the process of creating a painting, making it accessible to individuals with little or no artistic experience. It allows anyone to create a piece of art by following a numbered color scheme and filling in the corresponding sections with the appropriate colors.
How does it work?
To start painting with a paint by numbers kit, you typically follow these steps:
1-Unpack the kit and organize the materials.
2-Identify the numbered areas on the canvas.
3-Match the numbers on the canvas to the numbered paints.
4-Start with the lowest numbered section and fill it with the corresponding color.
5-Continue painting each section, gradually working your way through the higher numbers.
6-Use the appropriate brush size for different areas, such as smaller brushes for fine details.
7-Allow the paint to dry between sections if necessary.
8-Once you’ve completed all the numbered sections, you’ll have a finished painting.
Paint by numbers kits are popular among hobbyists, beginners, and those who enjoy a guided artistic experience. They can be a relaxing and enjoyable way to create art, and they often come with a variety of subjects and designs to choose from, including landscapes, animals, portraits, and more.
Is my photo good enough to use?
Before submitting your own photo for a custom paint by numbers kit, there are several factors you should consider:
1-Image Quality: Ensure that your photo is of high quality and resolution. A clear, well-focused image with sufficient detail will result in a better paint by numbers conversion.
2-Composition: Consider the composition of the photo. Is the subject well-framed? Are there distracting elements in the background? A clean and balanced composition will make for a more visually appealing painting by numbers painting.
3-Lighting and Contrast: Pay attention to the lighting and contrast in the photo. Strong contrasts between light and dark areas can enhance the final result. However, extreme overexposure or underexposure may lead to a loss of detail in the painting by numbers conversion.
4-Subject Complexity: Evaluate the complexity of the subject in your photo. Highly intricate or detailed subjects may not translate well into a painting by numbers format. Simplified subjects with clear shapes and defined areas are often easier to convert and paint.
5-Color Palette: Consider the colors present in your photo. Is there a variety of colors and shades that can be easily differentiated? A diverse color palette will add depth and interest to your painting with numbers painting.
6-Personal Preference: Ultimately, choose a photo that you personally find appealing and meaningful. It could be a cherished memory, a favorite landscape, a beloved pet, or any subject that holds significance to you. Enjoying the painting process and connecting with the subject will make the experience more enjoyable.
Once you have considered these factors, you can submit your photo to a custom paint by numbers service provider. They will review your photo and let you know if it is suitable for conversion. They may also offer guidance or adjustments to optimize the photo for the painting by numbers process.
What is in the kit?
- 1x Numbered acrylic paint set (About 24 different colors, depending on the painting)
- 1x Numbered high-quality linen canvas
- 1x set of 3 paint brushes (1x small, 1x medium, 1x large)
- Reference paper and a copy of the canvas so you can follow up on the numbers easily.
Processing And Shipping Time Frame?
We strive to ensure timely delivery of our products to customers worldwide. Here is a breakdown of the expected processing and shipping times for orders placed with us:
US Orders: In most cases, your order will be produced and ready to ship within 2-6 business days. However, during busy periods and sales events, this timeframe may extend up to 15 days. Please bear with us during these peak periods as we work diligently to fulfill your order. After production, the shipping process begins, which usually takes 8-18 days. We appreciate your patience during this time as we ensure your order reaches you safely and promptly.
UK Orders: Similarly, the production time for UK orders is typically 2-6 business days. After production, the shipping process begins, which usually takes 7-14 days. We appreciate your patience during this time as we ensure your order reaches you safely and promptly.
International Orders: For our valued customers in Canada and Australia, the production time frame remains consistent at 2-6 business days. However, please note that shipping to these destinations may take up to 20 days. As for our customers in Europe and the rest of the world, while the production time remains the same, the shipping duration may extend up to 25 working days. We understand the importance of receiving your order on time, and we will make every effort to minimize any delays during transit.
Please remember that the overall time frame for order delivery consists of both processing and shipping time. We are committed to ensuring that your orders are processed efficiently and shipped promptly to provide you with a satisfactory shopping experience.
If you have any further questions regarding shipping times or any other inquiries, please feel free to reach out to our customer support team. We are here to assist you and provide any necessary assistance throughout your shopping journey.
Thank you for choosing our products, and we appreciate your understanding and patience as we work to deliver your order to you in a timely manner.
Where do you ship from?
We appreciate your interest in our painting by numbers service. Please note that currently, our paintings are produced on demand and shipped from China. However, we want to assure you that we work with reliable shipping companies that have established partnerships with well-known postal services such as the US Postal Service, Royal Mail, Aramex, Canada Post, Fastway, Hermes, and more.
Our goal is to ensure that your order is delivered safely and efficiently to your desired destination. We understand the importance of reliable shipping services and have taken measures to establish partnerships with trusted shipping companies that have a strong track record in delivering packages worldwide.
We strive to provide a positive customer experience, and we will do our best to ensure that your order is handled with care and delivered in a timely manner. If you have any specific shipping requirements or concerns, please feel free to let us know, and we will do our best to accommodate them.
If the tracking number is not working for some reason don’t hesitate to contact us at [email protected]
I ordered multiple products in one order, will they arrive together?
We endeavor to ensure a convenient and hassle-free shopping experience for our valued customers. In most cases, all items from your order will be packaged together and shipped in a single parcel. However, on rare occasions, if the combined weight of the items exceeds the maximum limit set by the transportation company, we may need to ship the order separately.
Our primary goal is to ensure the safe and efficient transportation of your items. By shipping certain items separately, we can adhere to the guidelines set by the transportation company and maintain the integrity of the delivery process.
Please rest assured that if your order requires separate shipments, we will take all necessary precautions to ensure that each package is handled with care and delivered to you in a timely manner.
We understand the importance of receiving your complete order, and we will make every effort to consolidate shipments whenever possible. Our team remains committed to providing you with exceptional service and ensuring that your items reach you intact and without undue delay.
If you have any further questions or concerns regarding the shipment of your order, please do not hesitate to contact our dedicated customer support team at [email protected]. We are here to assist you and provide any necessary information to enhance your shopping experience.
Thank you for choosing our services, and we appreciate your understanding as we strive to deliver your order efficiently and securely.
Payments
What payment methods do you accept?
We accept all major debit and credit cards including Visa, Mastercard, American Express, and more. We also accept PayPal payments.
Customer Support
Why is no one replying to my emails?
During busy periods such as the festive period, sales, and promotions, we receive a huge amount of emails than usual. As such we request that you allow 2-3 days for us to get back to your initial email inquiry.
Note that we operate on a first-in-first-out policy as well as a priority response system.
This means that you should only send 1 email inquiry. Sending a follow-up a day or so later will actually send your email to the back of the queue, which neither of us wants to happen!
Cancellation, Returns & Refunds
How do I cancel an order?
We understand that circumstances may arise where you need to cancel your order, and we are here to assist you in this process. To initiate a cancellation, kindly reach out to our dedicated support team via email at [email protected]. Our support team will be happy to guide you through the cancellation process.
Please be aware that a service fee of 5 USD will be deducted from your payment for processing the cancellation. We kindly request your understanding in this matter as it helps cover the administrative costs involved.
It’s important to note that any order cancellations made after 24 hours are subject to a production and administration fee of 40%. This fee is necessary to cover the expenses already incurred during the production and handling of your order.
While we strive to accommodate your cancellation requests, we regret to inform you that once an order has been shipped, it cannot be canceled or refunded. We encourage you to review your order carefully before confirming your purchase to avoid any inconvenience.
If you have any further questions or require additional information, please do not hesitate to contact our support team via email at [email protected]. We are here to address your concerns and provide any necessary assistance throughout the cancellation process.
Order Modification and Address Correction
We understand that there may be instances where you need to make changes to your recently placed order. To request a modification, please reach out to our dedicated support team via email at [email protected]. Our team will be more than happy to assist you in processing the desired changes.
Please be aware that once an order has been processed, it cannot be modified. We strive to promptly process orders to ensure timely delivery, and as a result, modifications may not be possible once the processing has begun. We kindly request your understanding in this matter.
If you realize that the shipping address provided during the ordering process is incorrect, we urge you to contact us within the next 24 hours after placing your order. This allows us to rectify the address promptly. It’s important to note that our system automatically updates the address provided by customers, including any missing details such as the zip code or apartment number. Therefore, it is crucial to promptly notify us of any address inaccuracies to ensure successful delivery.
Our support team is dedicated to providing you with exceptional service, and we will make every effort to accommodate your change requests and address corrections within the given time frames.
Should you have any further inquiries or require additional information, please do not hesitate to contact our support team. We are here to address your concerns and provide the necessary assistance throughout the process
Incorrect Product Delivery
At Paintingbynumberscanada.com, we strive to provide you with a seamless shopping experience. While it is a rare occurrence, we understand that mistakes can happen, and we apologize if you have received the wrong product. Rest assured, we are committed to resolving this issue for you promptly and at no additional cost.
To initiate the process of replacing the incorrect item with the correct one, we kindly request that you contact us directly via email at [email protected]. Our dedicated support team will be delighted to assist you in every way possible, ensuring a smooth and hassle-free replacement. Your satisfaction is our utmost priority, and we are here to make things right.
We understand the importance of delivering the correct product to our valued customers, and we appreciate your understanding and patience in this matter. Our team will work diligently to facilitate the replacement process, ensuring that you receive the right item as soon as possible, with no extra charges incurred.
Should you have any further questions or require additional assistance, please do not hesitate to reach out to our support team via email at [email protected]. We are here to address your concerns and provide the necessary support throughout the replacement process.
Once again, we apologize for any inconvenience caused, and we sincerely appreciate your cooperation. Thank you for choosing Paintingbynumberscanada.com. We are committed to rectifying the situation promptly and ensuring your utmost satisfaction with our products and services.
My product arrived damaged. What can I do?
Multiple delivery service providers would handle the parcel badly increasing the chance of having the order damaged during transit. Once the product gets delivered, it is important that you inspect it before signing off for receipt of goods with the carrier. If you notice that the product is damaged, make sure to add a note claim on the receipt and file a damage claim to the delivery service provider immediately and contact us by email at [email protected]. That is the only way to ensure that the delivery service provider remains responsible for the replacement.
Do you offer refunds?
As your order is 100% unique and custom-made for you, we cannot offer refunds. If you have a problem with your final product, please email us and we’ll do our best to make sure you’re happy. If you received an incorrect or damaged item, let us know and we’ll send out a replacement as fast as possible! Note that while we do not refund faulty orders, we do replace them as quickly as we can.
How to make a return
If for any reason you are not satisfied with your purchase, items that meet the return parameters can be returned within 14 days of receiving the order.
Proceed by sending an email to [email protected] following these instructions:
- In the subject line of the email, indicate the order number and the problem encountered (PRODUCT TO REND ORDER NUMBER _______).
- Describe your reasons in the body of the email, and include pictures if possible.
You will be contacted within 24/48h by our operator to resolve the issue.
You will be responsible for the shipping costs and you will need to provide us with a tracking number. The company will not be held responsible for lost or undelivered returns without identification and traceability.
*If the return request is made after 14 days after receiving the order, Paintingbynumberscanada.com will reserve the right to refuse the exchange/refund request.
Does the tracking link that was provided to you marked ”delivered” but was not actually delivered?
First of all, check that the address you provided at checkout is correct. (You can check through the order confirmation and shipping confirmation emails that we send for each individual order)
If the address you provided at checkout is correct, try calling the post office closest to your home to be sure that it was not delivered there by mistake or due to your lack of presence at home during the delivery phase. If they don’t answer the phone, you can contact the postal services by email.
We remind you that it will be necessary to call the post office or send an email, before writing to us to ensure that we can help you with the resolution of your problem we will need to have a confirmation that it was a courier error.
For any other information or question do not hesitate to contact us!